Privacy Policy

Effective Date: May 27, 2026

Welcome to Aquilyn (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy explains how Aquilyn collects, uses, stores, discloses, and protects your information when you visit our website, use our products and services, or communicate with us.

1. Information We Collect

Personal Information

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Company or business name
  • Billing and payment information
  • Account login details
  • Customer support communications

Technical Information

We may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Referring URLs
  • Date and time of access

Service Data

When using our services, including hosting, software platforms, CRM systems, automation tools, or messaging solutions, we may collect:

  • Account settings
  • User-generated content
  • Contact lists uploaded by users
  • Communication records
  • System logs
  • Usage analytics

2. How We Use Your Information

We may use collected information to:

  • Provide and maintain our services
  • Create and manage user accounts
  • Process payments and subscriptions
  • Deliver customer support
  • Improve our products and services
  • Send service-related notifications
  • Prevent fraud and abuse
  • Comply with legal obligations
  • Analyze website and platform performance
  • Conduct marketing and promotional activities with consent

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Monitor service performance
  • Provide personalized experiences

You may disable cookies through your browser settings; however, some features may not function properly.

4. Third-Party Services

We may use third-party providers to support our operations, including:

  • Payment processors
  • Cloud hosting providers
  • Analytics services
  • Email delivery services
  • Customer support tools
  • Communication platforms
  • Marketing and advertising services

These providers may process information on our behalf and are required to protect such information appropriately.

5. Data Sharing and Disclosure

We do not sell personal information.

We may share information:

  • With service providers assisting our operations
  • When required by law
  • To protect our legal rights
  • During mergers, acquisitions, or business transfers
  • With your consent

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. User Responsibilities

Users are responsible for:

  • Maintaining account security
  • Protecting login credentials
  • Ensuring compliance with applicable laws when using our services
  • Obtaining necessary consent from contacts before sending communications

9. WhatsApp, Messaging, and Communication Services

Certain services offered by Aquilyn may integrate with messaging platforms such as WhatsApp Business API and other communication channels.

Users are solely responsible for:

  • Obtaining recipient consent
  • Compliance with platform policies
  • Compliance with applicable anti-spam laws
  • Content distributed through such services

Aquilyn acts solely as a technology service provider and is not responsible for the content transmitted by users.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. International Data Transfers

Your information may be stored or processed in jurisdictions outside your location where our service providers or infrastructure are located.

By using our services, you consent to such transfers where permitted by law.

12. Your Rights

Depending on applicable law, you may have the right to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request a copy of your data

Requests may be submitted using the contact details below.

13. Marketing Communications

You may receive promotional communications from Aquilyn.

You can opt out at any time by:

  • Clicking the unsubscribe link
  • Contacting us directly
  • Updating account preferences

Service-related notifications may still be sent when necessary.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of external websites.

Users should review the privacy policies of any third-party websites they visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective upon posting on this page. Continued use of our services constitutes acceptance of the updated policy.

16. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Aquilyn

Website: Aquilyn.in

Email: [email protected]

Business Address: Silchar, Assam, India